Quality
Professional Support
Narouva boasts an excellent record of customer satisfaction and we strive to only better it each year. We promise quick turnaround times to leave no question unanswered.
Customer care
We accentuate on attaining maximum customer satisfaction through our quality products and timely delivery. Our skilled team of professionals assures delivery of flawless products. The products are available in export quality packaging and at very competitive prices. We also deliver the products as per the specifications provided by clients maintaining the quality standards of the product.
We care - for your Satisfaction
Our distributers around the globe stay in close contact with you, advice and support how to use our products. Our staffs in production and administration makes sure that you are reliably supplied with high grade products. NAROUVA stays on the cutting edge of education and technology, aiming for performance and overall health for human and animals.
Quality you can trust, that is what we stand for!
We are aware of the fact that highly automated latest technology systems itself is not enough to keep the top level quality in productions. After being tested and approved in our laboratory equipped with latest technological test systems, all our products undergo through a final optical inspection, as would be expected from a reliable healthcare company. Only after this final inspection our products are ready for manufacturing. Thanks to the skill and superior performance of our personnel, using our best efforts, we are able to determine minimal deviations from our standards and identify corrective actions before delivering our productions. Thus, while providing safety we eliminate the minimum risk of delivering productions that doesn't meet NAROUVA’s specifications.
NAROUVA periodically evaluates and reviews its quality management system and follows continuous improvement to promote product and service quality. We are aware of the fact that today's success doesn't guarantee tomorrow. Thus in our planning quality management comes first.
We recognize that reliability and performance of our products make a great distinction in the quality of our patient’s lives. We shall handle our work with an uncompromising dedication to quality and in full compliance with governmental agencies and European Medicines Agency. They administer requirements including the testing, safety, effectiveness, manufacturing, labelling and distribution all of which contribute to NAROUVA to keep first class quality management system. It is the NAROUVA’s policy to comply with all state and local laws and regulations pertaining to all products that we develop, manufacture or sell.
To ensure the highest level of customer satisfaction, all client expectations and needs are taken into account throughout all processes from pre-sales to manufacturing to after-sales services. In the case of customer complaints, internal analyses are made to provide corrections and implement preventative actions for the future.
To coincide with the state-of-the-art equipment and infrastructure, Narouvas employees attend continuous personal and professional trainings.
In order to preserve the mutual permanency and efficiency while sustaining the principle of equality and justice regarding economical expectations, all suppliers are suppliers are assessed.
We respect all social, moral, and traditional values throughout all stages of our business activities while being conscientiousness of the environment by recycling wastes and disposing of hazardous material in accordance with regulations.
To be attentive to human resources and investments by ensuring that the contribution is met to our investors and our country within an appropriate and acceptable time period.
To be attentive to all the investments in human and capital in order to make them contribute to our investors and country within an acceptable time period.
Key quality-related criteria
- Guaranteed suitability of the product
- Consistent product characteristics
- Highly concentrated products
- Maximum safety during usage
- No danger to user health
- Compatibility with materials to be treated
- Environmental friendliness
- Collaboration with certified suppliers
Professional Support
Narouva boasts an excellent record of customer satisfaction and we strive to only better it each year. We promise quick turnaround times to leave no question unanswered.
Customer care
We accentuate on attaining maximum customer satisfaction through our quality products and timely delivery. Our skilled team of professionals assures delivery of flawless products. The products are available in export quality packaging and at very competitive prices. We also deliver the products as per the specifications provided by clients maintaining the quality standards of the product.
We care - for your Satisfaction
Our distributers around the globe stay in close contact with you, advice and support how to use our products. Our staffs in production and administration makes sure that you are reliably supplied with high grade products. NAROUVA stays on the cutting edge of education and technology, aiming for performance and overall health for human and animals.
Quality you can trust, that is what we stand for!
We are aware of the fact that highly automated latest technology systems itself is not enough to keep the top level quality in productions. After being tested and approved in our laboratory equipped with latest technological test systems, all our products undergo through a final optical inspection, as would be expected from a reliable healthcare company. Only after this final inspection our products are ready for manufacturing. Thanks to the skill and superior performance of our personnel, using our best efforts, we are able to determine minimal deviations from our standards and identify corrective actions before delivering our productions. Thus, while providing safety we eliminate the minimum risk of delivering productions that doesn't meet NAROUVA’s specifications.
NAROUVA periodically evaluates and reviews its quality management system and follows continuous improvement to promote product and service quality. We are aware of the fact that today's success doesn't guarantee tomorrow. Thus in our planning quality management comes first.
We recognize that reliability and performance of our products make a great distinction in the quality of our patient’s lives. We shall handle our work with an uncompromising dedication to quality and in full compliance with governmental agencies and European Medicines Agency. They administer requirements including the testing, safety, effectiveness, manufacturing, labelling and distribution all of which contribute to NAROUVA to keep first class quality management system. It is the NAROUVA’s policy to comply with all state and local laws and regulations pertaining to all products that we develop, manufacture or sell.
To ensure the highest level of customer satisfaction, all client expectations and needs are taken into account throughout all processes from pre-sales to manufacturing to after-sales services. In the case of customer complaints, internal analyses are made to provide corrections and implement preventative actions for the future.
To coincide with the state-of-the-art equipment and infrastructure, Narouvas employees attend continuous personal and professional trainings.
In order to preserve the mutual permanency and efficiency while sustaining the principle of equality and justice regarding economical expectations, all suppliers are suppliers are assessed.
We respect all social, moral, and traditional values throughout all stages of our business activities while being conscientiousness of the environment by recycling wastes and disposing of hazardous material in accordance with regulations.
To be attentive to human resources and investments by ensuring that the contribution is met to our investors and our country within an appropriate and acceptable time period.
To be attentive to all the investments in human and capital in order to make them contribute to our investors and country within an acceptable time period.
Key quality-related criteria
- Guaranteed suitability of the product
- Consistent product characteristics
- Highly concentrated products
- Maximum safety during usage
- No danger to user health
- Compatibility with materials to be treated
- Environmental friendliness
- Collaboration with certified suppliers